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TERMS AND POLICIES

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We accept the following payment methods on our site:

  • Credit

  • Paypal; and

  • Debit

 

When you provide us with your payment information, you authorise our use of access to the payment instrument you have chosen to use. By providing us with your payment information, you authorize us to charge the amount sue to this payment instrument.

 

If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.

Payment

Order Cancellation

Once your payment goes through, we are not able to cancel or refund your order.  Please make sure all your details are correct before your order is placed. If you need any help please, email us at this address: elegantbox5@gmail.com. We will be happy to help you !

Wrong address policy 

You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of good to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.

Returns Policy

All sales are final,, and no refund will be issued.

 

If you have any questions, feel free to email us at elegantbox5@gmail.com or go to the home page and fill out the contact form. We’ll be happy to respond to you as quickly as possible. 

Lost\Damaged orders

All sales are final,,, and no refund will be issued.

 

If you have any questions, feel free to email us at elegantbox5@gmail.com or go to the home page and fill out the contact form. We’ll be happy to respond to you as quickly as possible. 

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